Question 1

How fast do you ship?

Accepted Answer

Orders placed before 12pm MST ship the same business day from Las Vegas. Domestic delivery is typically 2–4 business days.

Question 2

Is shipping free?

Accepted Answer

Domestic shipping is free on orders over $60 — and you get a free Cloud Clip with it. Under that it is a flat $5.

Question 3

Do you ship internationally?

Accepted Answer

Yes, to most countries. Rates are calculated at checkout by weight. International orders can take 7–14 business days.

Question 4

What is your return policy?

Accepted Answer

Unworn items in original packaging can be exchanged for another style or store credit within 14 days of delivery. We do not offer cash refunds.

Question 5

Can I change my order?

Accepted Answer

Email us within an hour of ordering and we will do our best. After that it is usually already packed.

Question 6

What size should I get?

Accepted Answer

One size fits most — US women’s shoe sizes 6–10.5. The knit stretches roughly a full size in every direction.

Question 7

Do they stretch out?

Accepted Answer

The ribbed cuff is knit with elastane so it holds its shape. Wash cold, line dry, and they stay put.

Question 8

Are the mid-calf socks tight on the calf?

Accepted Answer

No. The cuff is designed to stay up without digging in, and the knit has plenty of give for larger calves.

Question 9

How grippy are they, really?

Accepted Answer

The grips are raised silicone applied heel to toe rather than in a small patch. Tested on reformers, mats and hardwood.

Question 10

Will the grips peel off in the wash?

Accepted Answer

Not if you wash them inside out on cold and skip high heat in the dryer. That is the whole trick.

Question 11

Can I wear them outside the studio?

Accepted Answer

People wear them to the grocery store and we fully support it.

Question 12

Do you sell to studios?

Accepted Answer

Yes. Twelve pairs to open, keystone pricing, and a free front-desk display. Send an enquiry and we reply within two business days.

Question 13

Can we get custom socks with our studio logo?

Accepted Answer

For larger orders, yes. Tell us your quantity and timeline in the wholesale form.

Questions, answered